The Advantage Point System of Change Management

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Change Management Course Outline

Behavioral Objectives

The participants will be able to build a high performance team that is able to manage transitions effectively and efficiently by learning the following transition management skills:

Be able to facilitate the process of developing a change mission

Be able to turn a mission into team missions

Be able to interpret the company, department and team cultures

Be able to interpret the managerial style of managers

Be able to develop a results oriented strategic and tactical plan for change

Be able to implement management control systems

Be able to lead work teams through the process of cognitive decision making

Session One

Developing the mission

Cultural analysis

Determining a corporate culture

Determining and measuring leadership style

Developing a corporate mission that either enhances the corporate culture, or seeks to change that culture.

Session Two

Developing a community for change

Understanding the dramatic difference between change and transition

Facilitating the five psychological stages of transition

Using the psychological profile effectively in transition management

Identifying and empowering the proper personnel to accomplish the plan

Discovering creative ways to implement the plan

Leading the team in the process of cognitive decision making and problem solving

Information gathering -- testing assumptions

Framing -- developing a decision window

Mind storming -- developing creative solutions

Deciding -- choosing the way to decide

Implementing -- communication

Evaluating -- without exaggerating success and rationalizing failure

Session Three

Developing the control systems -- systems that unleash instead of inhibit

Turning a mission into strategic and tactical steps

Setting priorities and resource allocation of business processes

Developing and managing control systems that are well defined in two areas

  • Level of initiative
  • Circles of control

Developing control systems that are team-centered rather than management-centered

Developing control systems that are communicated through synergistic staff meetings

The value and role of the staff report

The dynamics of the team meeting

Setting agendas

The roles of decisions, discussions and reports at team meetings

The preparation of team meetings


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